Privacy Policy

The Cheeky Monkey Company T/A Melt

Information we collect

We hold personally identifiable information supplied by you, such as your name, address, phone number and email address when you register an account or if you order from Melt. If you purchase product from our website a secure third party processing system processes the payment information you provide. This information is encrypted. If you purchase from us by telephone, payment details are held long enough to process the payment – and are then immediately destroyed.

Melt processes client data and information solely in accordance with the directions provided by the client or user.

Melt will send promotional e mails related to Melt products and services from time to time. If you no longer wish to receive these e mails you may unsubscribe at any time.Melt respects your privacy rights and provides reasonable access to the Personal data you may have provided through your use of the services. If you wish to amend or delete any other personal data we hold about you, you may contact us in the Contact Us section. At your request we will delete or block any reference to you in our database.

How we use the information we collect

Melt uses any supplied information to operate, maintain and enhance all the features of our service, to provide the information and service you request, to respond to comments and questions and to provide support to clients of our product and service. We process client data solely in accordance with directions provided by the applicable client.

Melt use information-other than client data-to understand and analyze the usage trends and preferences of our visitors and users, to improve the service and to develop new products, services, features and functionality.

Any comments registered with Melt for Blogging purposes or customer recommendations will be shared without fully identifying the provider for promotional purposes.Melt will never share any supplied or personal data to a third party.

Data Retention

Melt will only retain the Personal data collected from users for as long as the users account is active or for a limited period of time as needed to fulfil the purposes for which we have collected it, unless otherwise required by law. We will retain information necessary to comply with our legal obligations or dispute resolutions.

Information Protection

Melt is concerned with protecting your privacy and data, however we cannot ensure the security of any information transmitted to Melt will be safe. When you enter sensitive information such as log in credentials on our registration, we encrypt that information using SSL technology. However no method of electronic storage over the internet is 100% secure, therefore we cannot fully guarantee its absolute security.


Melt has produced this Privacy statement in line with Europe’s new General Data Protection Regulation (GDPR)

Our Awards

Winner Small Business Of The Year 2018
Winner Independent Retailer 2017
Winner Artisan Business 2017

© 2021 Melt

Melt is the trading name of The Cheeky Monkey Company Ltd, Company Registration No. 3799213, Registered in England.